This document will outline some basic troubleshooting steps and issues that I have found out over the years about 4500 Series Switches, specifically Supervisors 4-5, but it is mainly relevant for all models. Additional Reading: BRKCRS-3142 - Troubleshooting Cisco 4500 Series Switches Scope The scope of items that are being impacted, such as in an test environment 1 Core Switch, to two Distribution to then two Access switches per Distribution switch always keep in mind of where the issue is occurring and what is being impacted. Some of the situations below I will mention if its common for all devices to be impacted, or only certain ones. Please note that this is not necessarily Cisco's best practice, but it is how I have it setup when testing/experiences was issued. High CPU Process Troubleshooting Typical Causes: a) Multicast Traffic (IGMP) b) Spanning-Tree Traffic c) Consecutive Port Changes (Port-Flapping) Enabling CPU "Output" to a Wireshark Session ...
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